Can I excavate at my property without calling Dial Before You Dig?

This is extremely unadvisable. There could be gas connections anywhere at your property. Digging could result in costly damage and even put the health of residents at risk. By initially calling Dial Before You Dig on 1100, you can save yourself major headaches. They will detect concealed pipework for free.

I smell a natural gas odour at my property. What should I do?

First of all, it’s important not to panic. Open all doors and windows at your property to maximise ventilation. Ensure all gas and electrical appliances are turned off. Do not attempt to light a match, candle or cigarette. Finally, call a licensed gas leak repair plumber ASAP. If you smell gas around your home or are experiencing higher than normal gas bills, you should contact a licensed gas fitter immediately. It is recommended that your gas appliances are serviced regularly by a qualified person, to ensure they continue to operate safely and efficiently. Faults or leaks in the gas systems of your home or business need to be addressed promptly. A gas leak can quickly become a very dangerous situation.

What do you need to look out for when purchasing a gas cooktop oven, hot water unit or other gas appliance?

Look for safety features such as flame failure devices, which cut off the gas if the flame is accidentally extinguished. Automatic re-ignition, which allows the appliance to relight itself if the flame is accidentally extinguished. Purchase an appliance that is compatible for the type of gas. For instance if you are LPG bottled gas then you will need an appliance with LPG injectors already fitted. If you are on piped gas system from the street then you will need to purchase an appliance with Natural Gas injectors.